Privacy Policy

Privacy Policy Overview

SollPay ("we", "us", or "our") recognizes the importance of privacy for users of our services and is committed to protecting it through adherence to this policy. This Privacy Policy ("Policy") governs your interaction with our site, applications, products, and services (collectively, "Services").

This document explains our practices concerning the collection, use, and disclosure of personal information when you utilize our Services, including emails we send and any other services where this Policy is linked. By using our Services, you consent to the collection and use of information in accordance with this Policy. Terms used here have the same meanings as those defined in our Terms of Use.

Please be aware that this Policy does not govern information collected through third-party websites or services accessed through the Services or information you provide to us through email, text message, or other electronic communications outside of our services.

Information Collection

Types of Personal Information Collected

Your interaction with our Services determines the types of personal information we collect, which may include:

• Account and Profile Information: Information you provide such as your name, age, username, password, language preferences, email, phone number, social media account details, and profile image.
• Influencer Data: For users operating as influencers, we collect additional information such as your name, contact details, social media handles, and content created, alongside payment or identity verification data.
• Survey and Interaction Data: Information from your participation in surveys, challenges, promotions, marketing initiatives, and events.
• Log Data: Anonymous usage data, which includes pages visited, search terms, and other usage statistics.

Sources of Personal Information

We obtain personal information from a variety of sources, including direct inputs from you, public databases, third-party data providers, and through automated technologies.

• Direct Interactions: You provide us with personal information through various means:
  • Signing up for our services
  • Engaging in initiatives to enhance customer satisfaction
  • Contacting customer support
  • Requesting marketing communications
  • Participating in competitions or surveys
  • Providing feedback or contacting us
• Public Sources: Data from the public blockchain
• Third-Party Sources: Including social media widgets, analytics tools, and advertising partners
• Automated Technologies: Including:
  • Usage Information
  • Device Information
  • Location Data
  • Image and Audio Information
  • Metadata

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless prohibited by law. This includes maintaining service delivery, communications, legal compliance, and dispute resolution. Due to blockchain technology's nature, some data may be permanent and cannot be removed.

Use of Personal Information

We process your personal information when legally permitted, for purposes including:

• Service delivery and maintenance
• Communication about service changes
• Enabling interactive features
• Customer support
• Service improvement and analysis
• Usage monitoring
• Technical issue resolution
• Marketing and promotional communications
• Location-based services
• Technology training and refinement

Transfer of Personal Information

As a global organization, we process information internationally. Your information may be transferred to and stored on computers located outside your jurisdiction, where data protection laws may differ.

Disclosure of Personal Information

We may share your information with:

• Service Providers
• Advertising and Marketing Partners
• Legal Authorities
• Business Transfer Recipients
• Rights Protection Entities

Your Data Rights

Depending on your residency, you may have rights related to your personal information, such as the right to request access to or correction of your data held by us. If you wish to exercise these rights, please contact us at support@mercurylabs.tech.

European Union and United Kingdom: Data Rights

If you are in the European Union or the United Kingdom, you have certain rights under applicable data protection laws. These rights include:

• Right to Access: You have the right to request access to your personal information, often referred to as a "data subject access request." This allows you to receive a copy of the personal information we hold about you and to check our lawful processing of it.
• Right to Correction: You can request that we correct any personal information we hold about you that is incomplete or inaccurate. We may need to verify the accuracy of the new data you provide to us.
• Right to Erasure: Also known as the "right to be forgotten," this right allows you to request the deletion or removal of your personal information when there is no legitimate reason for us to continue processing it. This right applies if you have successfully objected to processing (see below), if we have processed your information unlawfully, or if we are required to erase your personal information to comply with a local law. However, due to the immutable nature of blockchain technology, it may not always be possible to erase your personal information.
• Right to Object: You have the right to object to the processing of your personal information based on a legitimate interest (or those of a third party) if you believe it impacts your fundamental rights and freedoms. You also have the right to object to the processing of your personal information for direct marketing purposes.

United States Residents

• California Shine the Light Law: Under California Civil Code Section 1798.83, residents of California can request information about our practices related to disclosing personal information to third parties for their direct marketing purposes.
• California Content Removal for Users Under 18: If you are a user of our services, a resident of California, and under the age of 18, you may request the removal of content or information you have posted.
• Nevada Privacy Rights: Nevada residents have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that information.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the updated Privacy Policy on this page. Additionally, we will inform you via email and/or a prominent notice on our Service before significant changes take effect and will update the "effective date" at the top of this Privacy Policy.

Contacting Us

If you have any questions about this Policy or if you need to exercise your legal rights, please contact us using the contact information provided below. For general privacy inquiries, you can reach us at: support@mercurylabs.tech